Because your privacy is important to Aquaparc, we have created a privacy pact that governs how your personal data is collected, used, disclosed, transferred and stored.

I. Name and address of the Data Controller

The Data Controller within the meaning of the EU General Regulation 2016/679 on the protection of personal data and the national laws on the protection of personal data in force within the Member States, is :

Aquaparc Le Bouveret
Tel : 0041.24.482.00.00
E-Mail : contact@aquaparc.ch
Website: https://www.aquaparc.ch

II.  Personal Data Protection Officer

The Data Protection Officer appointed by the Manager is :
Sonia VANDENABEELE Tel: 0041.24.482.00.00
E-Mail : contact@aquaparc.ch
Website: https://www.aquaparc.ch

III. General information on the processing of personal data

1. Scope of personal data processing

We process users' personal data only to the extent necessary to provide them with access to our website and functional content and services. In principle, we only process our users' personal data with their consent. An exception applies in cases where prior consent cannot be obtained for factual reasons and where data processing meets a legal obligation.

2. Legal basis for processing personal data

Insofar as we obtain consent from users for the processing of their personal data, Article 6(1)(a) of the General Data Protection Regulation (GDPR) serves as the legal basis.

Article 6(1)(b) of the General Data Protection Regulation (GDPR) is the legal basis for the processing of personal data necessary for the performance of a contract to which the user is a party. This also applies to processing operations required to carry out pre-contractual measures.

Insofar as the processing of personal data is necessary to fulfil a legal obligation to which our company is subject, Article 6(1)(c) of the General Data Protection Regulation (GDPR) serves as the legal basis.

In the event that the vital interests of the user or another natural person require the processing of personal data, Article 6, paragraph 1, point d of the General Data Protection Regulation (GDPR) shall serve as the legal basis.

If the processing is necessary to safeguard the legitimate interests of our company or of a third party, and if the interests, fundamental rights and freedoms of the user do not override this legitimate interest, Article 6, paragraph 1, point f of the General Data Protection Regulation (GDPR) serves as the legal basis for the processing.

3. Deletion of data and retention period. Users' personal data is kept for no longer than is necessary for the purpose for which it was collected. Beyond that time, it will be deleted, anonymised or access to it will be blocked.  Furthermore, the retention of data may be provided for by the European or national legislator in the regulations, laws or other EU regulations to which the data controller is subject. The blocking of access to data, the deletion of data or its anonymisation will also take place once the retention period prescribed by the aforementioned regulations has expired, unless it is necessary to retain the data for the conclusion or performance of a contract.

IV Provision of the website and creation of log files

1. Description and scope of personal data processing

Whenever our website is accessed, our system automatically collects data and information from the computer system of the calling computer.

The following data is collected:

Information on the type of browser and version used
The user's operating system
The user's Internet service provider
Date and time of access
Websites from which the user's system accesses our website
Websites accessed by the user's system via our website
The data is also stored in our system log files. This does not include the user's IP address or other data enabling the data to be allocated to a specific user. Furthermore, we do not store this data together with other personal user data.

2. Legal basis for processing personal data

The legal basis for the temporary storage of data is the legitimate interest provided for in Article 6(1)(f) of the GDPR.

3. Purpose of processing personal data

The temporary storage of the IP address by the system is necessary to enable the website to be accessed by the user's computer. To this end, the user's IP address must be stored for the duration of the session.

This purpose is also justified by our legitimate interest within the meaning of Article 6(1)(f) of the RGPD.

4. Retention period

Personal data is deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. In the case of the collection of personal data enabling access to our website, this is the case when the session is terminated.

5. Right of objection and deletion

The collection of the user's personal data for access to our website and the storage of your data in log files are essential to the operation of the website.

If the user requests the deletion of such data or objects to their processing, we will no longer be able to provide access to our website.

V. Use of cookies

1.  Description and scope of personal data processing

Our website uses cookies. Cookies are text files stored in the Internet browser or Internet browser of the user's computer system. When a user visits a website, a cookie may be stored on their operating system. This cookie contains a string of characters that can be used to clearly identify the user if they visit the website again in the future.

We use cookies to make our website more user-friendly. Some elements of our site require the calling user to be identified even after changing pages.

The following data is stored and transmitted in cookies:

The language set
Items in the shopping basket
Connection information
We also use cookies on our website to analyse user browsing behaviour.

The following data may therefore also be transmitted:

Search criteria entered
Frequency with which pages are opened
Use of website functions
User data collected in this way is pseudonymised using technical measures. It is therefore no longer possible to identify the calling user. The data will not be stored with other personal user data.

When accessing our website, a banner informs users of the use of cookies for analysis purposes and their consent to the processing of their data is expressly obtained by ticking the box I AGREE. It is also indicated how the browser can be configured to prevent cookies being stored.

A link is also provided to this data protection charter.

https://www.aquaparc.ch/mentions-legales

2. Legal basis for processing personal data

The legal basis for the processing of personal data using cookies is the user's consent as provided for in Article 6 paragraph 1 point a of the RGPD.

3. Purpose of processing personal data

The purpose of using technically necessary cookies is to make it easier for users to use the websites. Certain functionalities of our website cannot be offered without the use of cookies. To be able to use them, the browser must be recognised even after a page change.

We need cookies for the following applications:

Shopping cart
Transfer of language settings
Storage of search criteria
User data collected via technically necessary cookies is not used to create user profiles.

The purpose of using analysis cookies is to improve the quality of our website and its content. Thanks to analysis cookies, we learn how our website is used and enable us to continually optimise our offering.

4.  Retention period, right of objection and deletion

Cookies are kept for a maximum of 13 months.

Cookies are stored on the user's computer, from where they are transmitted to us. As a user, you therefore have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by modifying the settings of your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically.

However, if cookies are deactivated for our website, it may not be possible to use all the functions of the website to their full extent.

VI. Newsletter

1. Description and scope of personal data processing

You can subscribe to our free newsletter on our website. When you register for the newsletter, the data in the input mask is transmitted to us:

Address data
e-mail address
birthday
In addition, the following data is collected during registration:

IP address of the calling computer
Date and time of registration
Data processing is authorised with your consent obtained during the registration process, with a link to this data protection charter.

No data will be passed on to third parties in connection with the processing of data for the purpose of sending newsletters. The data will be used exclusively for sending the newsletter.

2. Legal basis for processing personal data

The legal basis for processing data after the user has registered for the newsletter is the user's consent, in accordance with Article 6 paragraph 1 point a of the RGPD.

3. Purpose of processing personal data

The e-mail address and other personal data collected as part of the registration process are used to distribute the newsletter.

4. Conservation period

Data is deleted as soon as it is no longer required for the purpose for which it was collected, and in any event for a period of 3 years without any further contact being made and in the absence of a request for deletion within this period. The user's e-mail address and other personal data are therefore stored for as long as the newsletter subscription is active.

5. Right of objection and deletion

Users may cancel their newsletter subscription at any time. A link to this effect is provided in each newsletter, allowing the user to unsubscribe.

Users may also withdraw their consent and request the deletion of their personal data collected during the registration process.

VII. Registration - Creating a User Account

1. Description and scope of personal data processing

On our website, when purchasing online, we ask users to register and create a user account by providing personal data. The data is entered into an input mask, then transmitted to us and stored by our partner Secutix. https://www.secutix.com/fr/donnees-personnelles-rgdp/

 No data is transferred to third parties.

 The following data is collected during the registration process:

Address data
Surname and first name
e-mail address
Date of birthday
The following data is also stored at the time of registration:

User's IP address
Date and time of registration
The user's consent to the processing of his/her personal data is expressly obtained as part of the registration process.

2. Legal basis for processing personal data

The legal basis for data processing is the user's consent, as provided for in Article 6 paragraph 1 point a of the RGPD.

If registration and the creation of the user account serve the performance of a contract to which the user is a party or the implementation of pre-contractual measures, the additional legal basis for data processing is the performance of the contract provided for in Article 6, paragraph 1, point b of the RGPD.

3. Purpose of processing personal data

User registration is required for the provision of certain content and services on our website:

Retrieving information
Requesting a credit note
Reservation/invoice request.
Contact request
On-line purchase
User registration is required to formalise a contract with the user or to implement pre-contractual measures:

Ordering products and services
Reservations of any kind.
4. Retention period

The personal data stored is deleted as soon as it is no longer required for the purpose for which it was collected:

This is the case for data collected during the registration process and creation of a user account when registration on our site is cancelled or modified.
This is the case for data collected during the registration process and the creation of a user account when registration on our site is cancelled or modified. It is the case for data collected during the regularisation of a contract with the user or to implement pre-contractual measures if the data is no longer necessary for the execution of said contract or the implementation of said pre-contractual measures.
After the conclusion of the contract, it may be necessary to retain the user's personal data in order to comply with contractual or legal obligations:

Successive performance contracts
Warranty periods
Tax data retention periods
In any event, the data will not be kept for more than 3 years from the date of our last unanswered contact, unless you object or request its deletion in the meantime.

5. Right of objection and deletion

As a user, you may cancel and delete your registration and user account at any time. You may modify the data stored about you at any time.

Data can be deleted at any time by logging on to your user profile or by sending an email to contact@aquaparc.ch.

If the data is necessary for the performance of a contract or the implementation of pre-contractual measures, early deletion of the data is only possible if there is no contractual or legal obligation prohibiting it.

Deletion of the user's personal data will prevent the user from receiving products and services requiring the processing of said data.